The location was very good for our trip to Chicago. The morning breakfast was always nice. The staff was very friendly and helpful. We enjoyed the city view from our room window. My wife has MS and uses a scooter for mobility. It died during the week on Thursday which unfortunately ended our stay to soon. We ended up leaving on Friday instead of Saturday and the staff had no problem changing our stay to only 5 nights instead of 6 without any issue, which was very helpful.
Sauer
mayo de 2023
staff super helpful and attentive. Rooms clean and comfy. All basic needs met. Breakfast was a nice addition to our stay. Little busy at weekends but staff really accommodating. Good location with lots of bars and restaurants around. Walking distance to most major attractions: river, michigan avenue, etc.
Ebru
julio de 2023
The room is large enough to accommodate a family of 4 - the staff was very nice. When we arrived our original room flooded per the staff so they placed us in one of the sister hotel locations next door for our 1st night. A changed in plans would normally cause me to get upset but the staff arranged our move in advance and was willing to make special arrangements for us to feel comfortable. The next day we went back to the Hyatt and continued our stay there.
Alisha
agosto de 2023
Perfect location in the heart of Chicago nightlife. Great restaurants and bars nearby. Facilities are basic but the room provides two environments with a mini living room. Breakfast was very good in a cozy place which is open as a restaurant in the afternoon and evening. Staff was very kind. Property also has a decent gym in basement.
Eric
abril de 2023
I enjoyed the setup of the breakfast, bed, and shower. The African-American gentleman with the glasses was a great front desk attendant.
Green
diciembre de 2022
The room was, well, roomy! Beds were great. We paid a bit more to get a room with a view of the Chicago skyline. Well worth it! Staff were very friendly and helpful, patiently repeating information when I didn't understand something. Also having a laundromat at the hotel was a big plus.
Ian
marzo de 2023
I loved the hotel. Very cleaned, city views looking beautiful. Breakfast was very delicious. We like to go again at the beginning June like June 1st or 2nd, I Will appreciate if hotel give me me same room # 623 for staying. Thank you very much for asking rates. Mrs. Sutapa Santra
Sutapa
marzo de 2023
All fine. Loved the location. Staff extremely friendly. Breakfast okay,
Pauline
junio de 2023
Hotel located at the central of Chicago city, could walk to the most popular attractions, near transportation to anywhere you want to go, safety location. Breakfast was provided in the hotel and was great. Staffs and the Manager of the hotel were nice, professional, and willing to assist with all your concerns.
Cuimin
julio de 2022
Upon our arrival I had some problems with my bank card. The gentleman behind the desk was super helpful letting me just pay for the first night until I was able to get with my bank and make sure that I could charge the room properly. The restaurant was very good. The food was excellent.
Renee
mayo de 2022